I am having trouble downloading or updating WhatsApp from Google Play. What should I do?

If you are having problems updating WhatsApp from the Google Play Store and you are experiencing any of the following issues, please read on:

Error Codes
"There is not enough space on the device"
"This app is incompatible with your Android device"
"This part is not available in your country"
Your case is not listed above, please review the Google Play Help Center for troubleshooting steps.


Error Codes

Error codes: 413, 481, 491, 492, 921, and 941 to 927

Settings> Accounts> Google> and remove your account by going to Google Pick your account.
Press the Menu Key and select Remove Account.
Turn your device off and back on again, and add your account by going to the Google Accounts again.
Your device's Settings> Applications> Google Play Store> Clear Cache and Clear Data stored also clear your cache by going to the Google Play Store on your application.
Try downloading again.
Error codes: 101, 498 and 919 for

Above, "There is not enough space on the device" and follow the instructions in section and try to install WhatsApp again.

Error codes: 403, 495, 504, 911, 920, 923, RPC errors, invalid package file for installation errors or unsuccessful inidr

To be sure you have enough space on your device "is not enough space on the device" and follow the instructions in section.
Websites get your phone's browser.
Now press Download. APK file will be downloaded form. Note: To do this, Settings> Security> Unknown Sources on your device, you will need to gradually allow unknown sources.
Open the file to start the installation.

There is not enough space on the device.

If you are unable to WhatsApp is not enough space on your device, you can try clearing the cache and data of Google Play Store:

Your device's Settings> Applications> Google Play Store> Clear Cache and also go to Clear Data.
Turn your device off and on again, then try to install WhatsApp again.
If you are still unable to WhatsApp, a few suggestions on how you can create space on your phone:

Settings> Storage> Data in pressing Önebelleg taken to clear the cache of your device.
Move your data and applications to your external SD card.
delete old data and applications you use.
WhatsApp see these hidden files. You can access these files and folder manager but:
/ WhatsApp / Media / WhatsApp Videos / Gönderilmiş' Located video files.
/ WhatsApp / Media / WhatsApp images / video files in Gönderilmiş' area.
/ WhatsApp / Media / WhatsApp Audio Audio Files located in the Notes.
Unfortunately, you will not say exactly how much space you need, but Google applications when installing or updating the application that you have at least 1 GB of free space is recommended.

Note: Remember, if WhatsApp images, if you delete a voice message, or you can not see your video or listen to them anymore.


This app is incompatible with your Android device

If "This app is incompatible with your Android device" If you see the error message, please refer to this FAQ article for more information.

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