We encountered a problem Kies Firmware Upgrade Solution

Firmware Upgrade Encountered an issue "Error on Kies

1. Now make sure you’ve installed Samsung Kies on your PC. If not then Download Here.

2. Pull-out Battery from your device and note down your S/N no or Serial Number of your device.

3. Connect your device to PC.

4. Now launch Samsung Kies and go to Tools -> Firmware Upgrade and Initialization.

5. Now turn on Caps Lock on your Keyboard and type your device model number.



6. Now enter your device S/N or serial number you have noted earlier.



7. Now Kies will Prepare for Firmware upgrade for your device, just hit the ok option. After then Kies will start downloading the firmware upgrade components for your device. And it can take time, depending on your internet speed as well PC.



8. Now follow instructions as stated on the below image and then click on the START UPGRADE.



9. After, it will start downloading the Firmware files for your device, as I said earlier, it will take time, depending on your PC and Network Speed.



10. When your device firmware is reinstalled, you’ll see the following message on your screen.




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We encountered a problem Kies Firmware Upgrade Solution
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